WooCommerce logo
WooCommerce
Zoho CRM logo
Zoho CRM

Integrate WooCommerce with Zoho CRM

A customer checks out on your store, and the record shows up in Zoho CRM. Skip test orders, hold the flow until the payment clears, or route different products to different places. No code, and it all runs on your own WordPress site.

Get it free on WordPress.org Video walkthrough · coming soon

Triggers & Actions

What a WooCommerce → Zoho CRM flow can do

TRIGGERS

When this happens in WooCommerce

Order Placed
Fires as soon as a customer completes checkout.
Order Status Changed
Runs when an order moves to the status you picked.
Order + Filter
Only continue when the order matches your conditions.
MODULES

Write to any module in Zoho CRM

Leads
An unqualified enquiry, before anyone has decided what it is worth.
Contacts
A person you deal with, linked to the company they work for.
Accounts
The company record the contacts and deals hang off.
Deals
An opportunity with a value and a stage in your pipeline.
Tasks
A to-do assigned to someone, with a due date on it.
Events
A meeting or appointment on the CRM calendar.
Calls
A call logged against a record, scheduled or already made.
Products
The items or services you sell, with their codes and prices.
Quotes
A priced proposal sent out to a customer.
Sales Orders
A confirmed order, once the quote has been accepted.
Purchase Orders
What you are buying in, raised against a vendor.
Invoices
The bill raised against an order.
Vendors
The suppliers and partners you buy from.
Price Books
Alternate pricing for a customer, region or agreement.
Cases
A support ticket raised against a contact or account.
Solutions
Reusable answers in your knowledge base.
Campaigns
Marketing activity you attribute new records to.
Custom Modules
Any module you have built yourself, fields and all.
ACTIONS

What the flow does to the module you picked

Add Record
Create a new record in the chosen module from your mapped fields.
Add or Update Record
Match on a field you choose — update the record when it exists, create it when it does not.

How to Integrate (Simple 4 Steps)

1
Install & Activate
Install Integrazo Flow from WordPress.org and activate it.
2
Connect Zoho CRM
Add a Connection once — the token is encrypted and reused by every flow.
3
Select WooCommerce
Pick the order event as your trigger, add Zoho CRM as an action, map the fields.
4
Test & Enable
Hit Test Run, flip the flow to Active, then watch it in Sync Logs.
No Coding Required
Build flows without a line of code
Save Time
Filters, delays and branches built in
Secure & Reliable
Tokens encrypted, runs fully logged
Real-time Sync
Records appear in Zoho CRM immediately

Frequently Asked Questions

Everything you need to know about the WooCommerce & Zoho CRM integration

No. Install Integrazo Flow, authorise Zoho CRM once, pick the order event as the trigger, map the order fields to CRM fields and switch the flow on. There is no webhook URL to paste and no JSON to write.

Any of them — Leads, Contacts, Accounts, Deals, Tasks, Events, Calls, Products, Quotes, Sales Orders, Purchase Orders, Invoices, Vendors, Price Books, Cases, Solutions and Campaigns, plus any custom module you have built. You choose the module per action, so one order can create records in several.

Yes. Every one of your order fields is offered against every field in the chosen module, standard, custom and premium alike. Connect an AI agent and it will propose the whole mapping for you to check.

Not if you use Add or Update Record. Pick the field to match on — email is the usual one — and the flow updates the existing record when it finds a match, and creates one when it does not.

Yes. Put a Filter step between the trigger and the Zoho CRM action — match on order status, total, payment method or any other field on the order — and only the orders you want carry on. Everything else stops there and is recorded in Sync Logs as filtered.

The run is recorded in Sync Logs as failed with the error Zoho returned, and the order is still saved in WordPress. Once the problem is fixed you resync that run in one click — nothing has to be re-entered by hand.

No. The flow runs on your own WordPress site and talks to Zoho CRM directly. The OAuth token is encrypted in your database, and there is no middleman service holding a copy of your data.

The core plugin is free on WordPress.org and covers a single-step flow. Pro adds unlimited multi-step flows, filters, delays and conditions, custom modules and premium fields, attachments, notes and tags, resync from Sync Logs, and priority support.